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Get answers from questions frequently asked by our clients.

How soon can I get an aide?
Our services are available 24/7 and, in most cases, we can have a home care worker available to start in as little as 4 hours.

What areas do you serve?
Our agency serves Westchester, Dutchess, Putnam, Rockland, and the Bronx Counties.

What are some of the specific duties a home care worker can perform?
Our homecare workers can cover a range of services for you, but some of the most requested are;

  • Personal Care, such as assistance with bathing, dressing, and grooming
  • Laundry
  • Making and changing beds
  • Preparing and serving meals
  • Cleaning the main living area, including the kitchen and bathroom.

What are our rates?
Our agency offers competitive rates based on the level of care required and your specific needs.

Can I interview the home care worker myself?
Yes, but the agency will have to charge a minimal standard rate, so we can compensate our employee. Keep in mind all the agency’s employees are thoroughly screened with criminal background checks, multiple reference checks, and a health assessment prior to being hired.

Are the home care workers allowed to drive me to and from appointments or to run errands?
No. Under no circumstances can a home care worker drive you in your car or in theirs. The simplest and safest way for a home care worker to assist you with appointments or errands is for you to utilize paratransit if its available in your area or have the home care worker accompany you by cab.

I was told by the hospital discharge planner that I would need home services. Can you tell me how I would benefit from these services?
Our agency will assist you in a smooth transition from the hospital to your home by creating the proper home environment to meet your needs. One of our main goals is to reduce the risk of future hospitalizations for you. Our nurses will work with you and your doctor to develop an individualized care plan for you and the home care staff providing your care will be closely monitored to ensure that your needs are being met.

Why should I choose A & A Staffing?
We understand that knowing which agency to choose is a difficult decision. We want you to know that A & A Staffing has been providing home care services for over 40 years, and we pride ourselves on providing staff who not only deliver high-quality service but do so in a kind and compassionate manner. Our agency is well-known in the communities we serve, and we are sub-contracted with numerous hospitals, nursing homes, certified agencies, and hospices that recognize our dedication to quality care.